Swap CTK BEP20 to CTK problem

I didn’t receive my CTK after swap. Funds are stuck on Ceritk Deployer contract address. I’ve submit a ticket to support but no one answering.

Please help me

Try in a firewall or “uMatrix” App, enable “noopsbycertik.com”, to transaction appear in deepwallet. If “noopsbycertik.com” was blocked, NO transaction will appear in deepwallet.

Try enable TCP/IP OUT for “azuredragon.noopsbycertik.com” and “noopsbycertik.com” if you are using a firewall, and the transaction will be show in the deepwallet. Worked for me.